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Step 1

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  • In order to validate that your product is still within the warranty period, we need a copy of your receipt as proof of purchase . Please attach by using below upload function:
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Step 4

Before sending unit for repair


 Remember to backup your data

 Wrap in original box (if available)

 After receiving our E-Mail confirmation, please write case ID on shipping box

 Remove any SIM/SD cards from your product (if applicable)

 Enclose copy of product 'Proof of Purchase'

 For any out of warranty repairs you will receive a cost proposal before we repair




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